is about Skill and Integrity
Would you agree with the following thoughts?
Quality in workmanship is about
knowledge and skill.
Quality in customer service is about
responsiveness and integrity.
I value all of the above aspects of quality, and am committed to delivering them in any project I take on. I don’t like being on the receiving end of shoddy workmanship and dishonest consumer relations, and I imagine neither do you. So you’ll be glad to know my self-imposed standards are high.
I’ll confess to being a bit of a perfectionist when it comes to the work I do in Design & Communications. I pay meticulous attention to detail while keeping The Big Picture always in mind.
Part of my Big Picture is you! You are a welcome visitor to my web site and warmly invited to come further into interaction with me. I gladly commit to delivering the best of my knowledge and skills to you. Integrity is fundamental to my life-long dedication to ethical presence and impact.
Do clients notice it? It would seem so. When I helped professional photographer Angus Thomas with advice and technical assistance for his website on speedlight flash photography courses in the London UK area, here’s how he thanked me:
“You are one in a million not because of your web skills (which are wonderful of course) but because of your integrity so thank you”
- Angus Thomas, photographer
I hope you will see the Heartwood website as a demonstration in action of the kind of skill and attention I put into my Design & Communications work. I’d love to do the same for you, so please get in touch and let me know how I can help you branch out with skill and integrity too.

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